Privacy Policy

Data Controller

Personal data collected on this website is processed by SENSO AND CO, operator of Riad Cocoon, 10 bis Derb Chérif, Diour Saboun, Marrakech Medina.

Data Collected

Depending on how you use the site, we may collect:

• Your name, email and phone number, when you use the contact form or the booking engine
• Your stay dates and details, when you make a request or a booking
• Browsing data (pages visited, time spent), for audience measurement purposes

Purpose of Processing

This data is used to:

• Process your booking and contact requests
• Welcome you under the best conditions (preparing your stay, transfers, special touches)
• Improve the site and its content

Retention Period

Your data is kept for as long as necessary to process your request, then archived in accordance with applicable legal and accounting obligations.

Cookies

The site may use technical cookies, necessary for its operation, as well as audience measurement cookies.

Your Rights

In accordance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data, you have the right to access, rectify and object to the processing of your data. To exercise these rights, you may write to us at corinne@riadcocoon.com.

Data Sharing

Your data is never sold to third parties. It may be shared with our technical service providers (hosting provider, booking engine) only to the extent necessary for the operation of the site and the processing of your booking.